Purple People Incorporated is committed to satisfying our customers completely. We stand behind our merchandise and guarantee your satisfaction 100%. If you are unsatisfied with any product, you may send it back within 30 days, no questions asked. Just send back the product along with your shipping invoice and let us know if you would like a refund or a replacement. If you have any questions, comments or concerns, please contact us by phone at (928) 204-6400 or by e-mail at firstname.lastname@example.org. Thank you, and may your days be filled with love and light.